Order Processing:

Normal order processing can take between 1-2 business days (Monday – Friday, excluding major Holidays).


Shipping and Delivery:

ESSLifts.com offers FREE NATIONWIDE SHIPPING to commercial locations in the contiguous United States. Currently, ESSLifts.com does not ship to U.S. Territories outside the contiguous 48 states (Alaska, Hawaii, Puerto Rico, Guam), APO/FPO, Canada or other international addresses. 

ESSLifts.com cannot guarantee delivery times, but we do our best to provide accurate estimates. Deliveries only occur on weekdays outside 80 miles of Fullerton, CAESSLifts.com is able deliver on weekends if you are within 80 miles of Fullerton, CA.  Orders you place with ESSLifts.com on a Saturday or Sunday will not be processed until the following Monday.


Please note: For delivery addresses outside 80 miles of Fullerton, CA – Items ship on Pallets and include Lift Gate Service (if needed) for items weighing less than 2200lbs.  It is the customer’s responsibility to remove the item from the pallet with a crane, forklift or other suitable lifting device (not a pallet truck/pallet jack).
For all items in excess of 2200lbs delivering to an address outside 80 miles of Fullerton, CA - A forklift or dock IS REQUIRED.

 

IMPORTANT: At the time of delivery, the customer is responsible for inspecting the order for visible damage, concealed damage and/or missing parts. This includes unwrapping the item to inspect for concealed damage. If an item is found to be majorly damaged, the customer should refuse delivery of the item and notify ESSLifts.com. In the case of minor damage or missing parts the customer can choose to keep the item - see below.

 

Per freight carrier rules, if a customer wants to keep damaged items or orders that are missing parts, the damage or missing parts must be noted on the proof of delivery form or signature form. Failure to note freight damage (including concealed damage) or missing parts constitutes acceptance of ownership of the item "AS IS" and shifts the responsibility from the freight carrier to the customer for the cost of item repair and/or missing parts.


 

Specials Service Charges below are NOT INCLUDED with FREE Shipping:

Note: Additional fees below are only applicable to shipments outside 80 miles of Fullerton, CA 92831

Residential Delivery - $150.00 Additional Per Shipment
A Residential Delivery is defined as delivery to a location that is a home or other dwelling where people live on the premise, including any business operating from a home.

Call Notification Fee - $30.00 Additional Per Shipment

Limited Access Locations - $150.00 Additional Per Shipment

  1. Examples of destinations which may have limited access included, but are not limited to:
    1. Individual (mini) storage units
    2. Churches, Mosques, Synagogues, Temples, etc.
    3. Colleges/Universities
    4. K-12 schools, public or private
    5. Commercial establishments not open to walk-in public during normal business hours
    6. Construction sites
    7. Fairs or carnivals
    8. Prisons
    9. Military Base/Installations
    10. Mine Sites
  1. In the case of delivery, such charge will include an initial notification to make delivery arrangements only if Carrier is provided the correct telephone number of the Consignee.